Platform

The pieces that make a safety system stick.

Forms are the heart of e20. Document libraries, competency matrices and the action calendar live alongside them, share the same data, and roll up into the same audit trail.

Every piece shares the same data and the same audit trail. A check filled in on a phone this morning shows on the dashboard, raises the action and sits in the record by lunchtime.

Forms

The heart of e20. Every check, audit, report and inspection your teams run, configured by you.

Drag-and-drop builder Build forms for any process, no code required.
AI components Vision capture, smart upload, AI summary, map picker.
Online or offline Field crews capture on patchy connections, sync when back.

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Sites & assets

Every place on the map, everything inside it on the floor plan. Whoever is standing in front of it opens the right form, already filled in.

Places, things, areas A site, the kit inside it, and the zones you draw on the plan.
Scan and go Scan the label on a fire door and its form opens knowing what it is.
A date on everything In date, due soon or overdue on every row, so the next service is in sight.

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Document Libraries

Shared folders for SDS, COSHH, RAMS, certificates and policies. Organised by team, on desktop and in the mobile field app.

Team folders Documents organised by team.
Tagged and searchable Find any policy, SDS or RAMS in seconds.
Mobile and desktop Same library, both apps.

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Competency

A RAG-coded matrix of who's qualified for what. Expiries tracked automatically, gaps surfaced before they bite.

RAG status Green, amber, red on every cell. Filter by site, team, role.
Auto-expiry Reminders fire weeks before a qualification lapses.
OCR import Read dates straight off paper certificates with the mobile scanner.

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Dashboards

Live dashboards your leadership actually open. KPIs, trends and incident heatmaps that refresh with every submission.

Live KPIs Refresh with every submission.
Drill-down Click any chart, land on the source record.
Export anywhere CSV, PDF, scheduled reports.

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Alerts & Notifications

The layer that closes the loop between capture and response. Criteria-based alerts on submissions, send-outs for new forms and dashboards, and reminders that keep actions moving.

Criteria-based alerts Fire on severity, site, asset, score, or any field a form captures.
Send-outs to teams Push new forms, actions and dashboards to the right people, with one-click open.
Reminders that chase Nudge open forms, due actions and unread dashboards on a cadence you set.

Internationalisation

Run e20 in your team's language. Different teams, different languages, one audit trail.

Multilingual UI Switch the whole app between ten languages: English, French, Spanish, German, Italian, Dutch, Polish, Portuguese, Swedish and Danish.
Localised content Translate form labels, options and dashboards for each team.
More on request Tell us the language. We add it for your tenancy.

Customisable home screen

The first screen each team sees, tailored to their role. Surface the forms, dashboards and actions that matter, hide the rest.

Per-role layouts Site managers, auditors, drivers. Each lands on their own home.
Pin what matters Quick links to the forms and dashboards used daily.
Branded Your logo, colours, language.

Action Calendar

Every action, scheduled or ad-hoc, in one place. Kanban and list views, owners, due dates, sign-off.

Auto-raise from forms Triggered actions land with owners and due dates set.
Kanban or list Switch view, filter, sort, drill down.
Closed-loop sign-off Evidence and audit trail per action.

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Vision

AI camera intelligence on every photo your teams capture. Detect, classify and flag from the field, with the original image kept in evidence.

Detect and classify PPE, near-misses, equipment, flagged automatically.
Field-first Runs on the mobile capture, no manual review queue.
Evidence retained Original image saved alongside the detection.

Insight Engine

Build forms and dashboards with AI-assistance. Describe the process in plain English, get a working draft to refine.

AI form builder Describe the process, get a draft form.
AI dashboards Ask in plain English, chart it out.
Cross-cut data Slice across forms, actions and certificates.

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Insight Agents

AI agents that read your submissions as they land and record findings when something is building, with the evidence linked.

Give it a brief It runs continuously, keeping up as new data arrives.
Findings, evidenced Each finding links the reports it rests on. One click to check.
A memory It remembers what came before, so slow patterns get caught.

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Access Controls

Role-based permissions across teams. Right people see the right data, audit-ready.

Roles and groups Permissions by team, site, role.
Field-level rules Hide or restrict sensitive fields.
Audit logging Every change tracked and exportable.

REST API

Programmatic access to your forms, submissions and competency data. Build integrations, sync to your stack, automate without bespoke work.

Read and write Pull submissions, push records, query competency status.
Token authentication Scoped tokens, audit trail, revoke any time.
Documented endpoints Explore the schema and generate clients from it.

Support

People who know your set-up, on a call every week or every month, whichever suits you.

Weekly or monthly calls A standing call with the people who configured your account.
The same faces Your contact knows what you built and why you built it that way.
Set-up done with you We build the first forms, dashboards and teams alongside you.

Cut the admin. Keep the standards.

Book a 30-minute walkthrough. We'll show you e20 against a real process from your sector.